CSP HOMES Privacy Policy
Effective Date: 2025
Last Updated: March 2026
CSP Homes Inc. (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.csp.homes (the “Website”), or communicate with us via phone, SMS/text message, or other channels. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.
By accessing or using the Website, or by communicating with us via phone or text message, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Website or messaging services.
1. Information We Collect
We collect and process personal information about you when you visit or use our Website, call our business phone numbers, or communicate with us via SMS/text message. The information we may collect includes:
∙ Personal Identification Information: When you register, contact us, make a purchase, call us, or send us a text message, you may provide us with your name, email address, phone number, mailing address, payment information, and other identifiable information.
∙ Phone and SMS Data: When you call or text our business phone numbers, we may collect your phone number, call recordings or transcripts (with notice), text message content, and communication preferences. We use AI-powered voice and text systems to assist with customer inquiries, and interactions with these systems may be recorded, transcribed, and stored for quality assurance and service improvement purposes.
∙ Non-Personal Identification Information: We may collect non-personal data such as your browser type, operating system, IP address, location data, pages visited, and the date and time of your visit to help improve the Website and tailor it to your preferences.
∙ Cookies and Tracking Technologies: We use cookies, web beacons, and other similar technologies to enhance your experience, analyze Website usage, and deliver tailored content. You can adjust your browser settings to reject cookies, but this may limit some features of the Website.
2. How We Use Your Information
We may use the information we collect for the following purposes:
∙ To provide, operate, and improve the Website and its features.
∙ To process transactions, fulfill orders, and provide customer support.
∙ To send promotional materials, marketing communications, or updates about our services, provided you have consented to receive such communications.
∙ To send transactional and informational SMS/text messages, including but not limited to: project status updates, quote notifications, appointment confirmations, delivery updates, system alerts, and responses to your inquiries.
∙ To respond to your inquiries, feedback, or requests via phone, email, text message, or other channels.
∙ To comply with legal obligations and enforce our terms and conditions.
3. SMS/Text Messaging Policy
CSP Homes Inc. may send SMS/text messages to customers and business contacts who have opted in to receive such communications. By providing your phone number and consenting to receive text messages from CSP Homes, you agree to the following:
∙ Types of Messages: You may receive messages related to project status updates, quote follow-ups, appointment confirmations, delivery notifications, customer service responses, and operational alerts.
∙ Message Frequency: Message frequency varies based on your interactions and project status. You may receive up to 10 messages per month, though frequency may increase during active project phases.
∙ Opt-In: You consent to receive SMS/text messages from CSP Homes by: (a) calling or texting our business phone number and engaging in conversation, after being informed that follow-up messages may be sent; (b) submitting a quote request or inquiry form on our Website with your phone number, thereby agreeing to this Privacy Policy and our Terms of Service; or (c) texting START, YES, or SUBSCRIBE to our business phone number.
∙ Opt-Out: You may opt out of receiving SMS/text messages at any time by replying STOP to any message you receive from us. Upon receiving your opt-out request, we will confirm your removal and cease sending messages within a reasonable timeframe.
∙ Help: For assistance with our messaging program, reply HELP to any message or contact us at Info@CSP.Homes or 213-277-4663.
∙ Costs: Message and data rates may apply depending on your mobile carrier and plan. CSP Homes is not responsible for any charges incurred from your carrier for sending or receiving text messages.
∙ No Sharing: We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes. Phone numbers collected for SMS communications are used solely by CSP Homes Inc. for the purposes described in this Privacy Policy.
∙ Carriers: Carriers are not liable for delayed or undelivered messages.
4. How We Share Your Information
We may share your personal information in the following instances:
∙ With Service Providers: We may share your information with third-party service providers who help us operate the Website, process payments, deliver services, facilitate communications (including telephony and messaging platforms), or manage marketing efforts. These providers are required to use your information only as necessary to perform their services for us and are bound by confidentiality obligations.
∙ For Legal Reasons: We may disclose your information if required by law, to comply with a legal process, or to protect our rights, property, or safety or the safety of others.
∙ Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Security of Your Information
We take reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes the use of encrypted communications for phone and messaging systems. However, no method of data transmission over the internet or wireless network is entirely secure, and we cannot guarantee the security of your information.
6. Your Rights and Choices
Depending on your location, you may have the right to:
∙ Access: Request access to the personal information we hold about you.
∙ Correction: Request corrections to any inaccuracies in your personal information.
∙ Deletion: Request the deletion of your personal information, subject to certain exceptions.
∙ Opt-Out: Opt out of receiving marketing communications from us by following the unsubscribe instructions in emails, replying STOP to text messages, or contacting us directly.
7. Third-Party Links
Our Website may contain links to other websites. Please note that we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
8. Children’s Privacy
Our Website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on the Website and updating the “Last Updated” date at the top of this page.
10. Contact Us
If you have any questions about this Privacy Policy, our SMS messaging practices, or wish to exercise your rights regarding your personal information, please contact us at:
CSP Homes Inc.
8275 S. Eastern Ave., Las Vegas, NV, 89123
Email: Info@CSP.Homes
Phone: 213-277-4663
Effective Date: 2025
These Terms of Service ("Terms") govern your access to and use of the website www.csp.homes (the "Website") and any services provided by CSP Homes Inc. ("we," "our," "us"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.
By accessing or using the Website, you agree to comply with these Terms and any applicable laws or regulations. If you do not agree to these Terms, please do not use the Website or any of its features.
We may update or revise these Terms at any time. Any changes will be posted on this page, and the updated version will be effective as of the date of posting. Your continued use of the Website after such changes constitutes your acceptance of the updated Terms.
To use the Website, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By using the Website, you represent and warrant that you meet the eligibility requirements.
Certain features of the Website may require you to create an account. When you register for an account, you agree to provide accurate, current, and complete information about yourself and keep your account information up to date. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account. You agree to notify us immediately if you become aware of any unauthorized access or use of your account.
You agree to use the Website solely for lawful purposes and in accordance with these Terms. You may not:
The content, design, and layout of the Website, including all text, graphics, images, logos, software, patent, trademarks, and other intellectual property are the property of CSP Homes Inc. and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any part of the Website without our express written consent.
The Website may feature information about products or services that we offer. All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to modify or discontinue products or services at any time without liability.
If you make a purchase through the Website, you agree to provide accurate payment information. You authorize us to charge your chosen payment method for the total amount of the transaction, including any applicable taxes or fees. We reserve the right to refuse or cancel orders at our discretion, including in cases where we suspect fraudulent activity, pricing errors, or other issues related to the transaction.
The Website and its content are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee the accuracy, completeness, or reliability of the content on the Website. We are not responsible for any errors or omissions in the content or for any loss or damage resulting from your reliance on such content. To the fullest extent permitted by law, CSP Homes Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, or data arising from your use of the Website, even if we have been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless CSP Homes Inc., its affiliates, officers, directors, employees, agents, and third-party service providers from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from:
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.
We may suspend or terminate your access to the Website at our discretion, without notice, if we believe you have violated these Terms. Upon termination, you must immediately stop using the Website, and any rights granted to you under these Terms will cease.
These Terms will be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law principles. Any disputes arising from or related to these Terms or the Website will be resolved through binding arbitration in Las Vegas, Nevada, under the rules of the American Arbitration Association (AAA). You waive your right to a jury trial and agree to submit to the jurisdiction of the courts in Las Vegas, Nevada, for purposes of enforcing an arbitration award.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and CSP Homes Inc. regarding the Website. If you have any questions or concerns about these Terms, please contact us at:
CSP Homes Inc.
8275 S. Eastern Ave., Las Vegas, NV, 89123
Email: Info@CSP.Homes
Phone: 213-277-4663
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